Rental Car Review: 2024 Jeep Grand Cherokee 4xe – Stellantis Was Right To Pull The Plug On This PHEV

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On January 8, 2026, Stellantis announced that it was cancelling all its North American plug-in hybrid models, which consist of the Jeep Grand Cherokee and Wrangler 4xe as well as the Chrysler Pacifica PHEV.  After spending a week with a Grand Cherokee 4xe, I believe this was the right move.

As I’ve mentioned previously, I get a healthy discount on rental cars through my work.  When my wife and I planned a trip to visit friends in Virginia and Tennessee, which would be roughly 1,800 miles round trip, there was no question we’d leverage this perk to keep the miles off our own cars.  The discount is good only for certain classes of cars.  Whereas last time I did pretty well with the Premium Special class, my wife would be miserable in those cars.  Therefore, I decided on the Premium class, which advertised a Nissan Maxima or similar.  That’s one of the good things about being a car guy – I knew that there was no Nissan Maxima nor any similar.  Today, the only car in that class that’s still available – probably for a limited time – is the Toyota Crown, and I doubt you’d find many of those in rental lots.

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When I got out of my Uber at the local Enterprise (a little annoyed that the “We’ll pick you up!” company WON’T if they’re short staffed), I didn’t see any Premium-class cars.  When I got to the desk, the branch manager was understandably perplexed and even commented that National/Enterprise should just get rid of that class.  “We have a Sentra?”  Right.  I reminded him that this is not anywhere near the class of car I reserved, fully ready to pull a Seinfeld on him.  He then mentioned that he had a Jeep Grand Cherokee.  “I’ll take it!”

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Of course, it wasn’t just any Jeep Grand Cherokee, but the $59,865 4xe plug-in hybrid.  Introduced for the 2022 model year, the 4xe combines a 270-horsepower, 2.0-liter turbocharged four-cylinder engine with a 173-horsepower electric motor running off a 17.3-kWh battery pack plus a 44-horsepower motor-generator that replaces the starter for a combined 375 horsepower and 470 lb-ft of torque.  Power is controlled not by the CVT found in most hybrids but an 8-speed automatic.

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In the chunky 5,325lb Grand Cherokee, this trio (or quartet if you include the motor-generator) results in a very quick sprint to sixty in the 5- to 6-second range.  Unfortunately, its maximum range on the battery alone is only 26 miles.

“Does it come with the charging cable?”

“No.  Just drive it like a regular hybrid.”

Well, that takes some of the fun out of it.

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Luckily, the Jeep was just detailed, the climate control was on, and the inside was nice and cool when I got inside.  I was immediately impressed by the upscale interior.  High-quality imitation wood inserts and soft-touch materials abound.  This base 4xe includes a giant moon roof over the front seats and glass panel over the rear seats with a power-retractable shade, heated dual power front seats with two memory settings, heated steering wheel, power liftgate, keyless entry with remote start, dual-zone climate control, speed-sensing cruise control, and a nine-speaker Alpine audio system with navigation as part of the excellent 10.1-inch Uconnect system.

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Facing the driver is a 10.25-inch configurable instrument panel.  After some fiddling, I found my preferred instrument panel home screen.

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I then discovered a trick button on the steering wheel that switches it to a five-panel display, with each panel being customizable.  Very cool.

I easily paired my phone and got Android Auto working in no time.  I adjusted the seats and mirrors and pulled away.  It took less than ten seconds for me to start wondering how well thought out this drivetrain was.  The first few MPH is almost always in EV mode, but if you’re accelerating even moderately away from a stop, the turbocharged four comes alive with a loud HAAAAAAAARRRRRRR that may sound cool in a Wrangler but is completely out of place in a Grand Cherokee (one owner likened the sound to a “mad bumblebee”).  My wife actually asked if there was something wrong with it.  At highway speeds, the transition between power sources is seamless, but in low-speed, around-town driving, the transition is less than smooth, and the sometimes-jerky shifts of the automatic don’t help, either.

The next thing I noticed was the Distance to Empty, which was 369 miles.  I took the highway home to ensure that there was no vibration at highway speeds. With 41k miles on a two-year-old rental car of course there was, but it wasn’t bad.  After about 10 miles of driving in a combination of highway and local roads, it was still pegged at 369 miles.  I was starting to wonder if there was something wrong with it. So, I stopped at a gas station, but it wouldn’t take much gas.

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It’s also entirely possible that the previous renter(s) drove the 4xe in eSave mode, which runs the engine exclusively to charge the battery, then switches to electric-only mode until the battery is drained.  From my understanding on the forums, this is far less efficient than running in hybrid mode.  I’m glad I didn’t know about it until after the fact.

I parked the Jeep in my garage, then went back out after I finished with work to get more acclimated.  It turns out that when you get in this Grand Cherokee after a few hours in a hot, humid garage, you can clearly smell the result from the asshole who ignored the “no smoking” rule, which is something we’ve encountered frequently in local rentals.  The common reply from Enterprise is “There’s nothing we can do!”  as smokers either are more than willing to pay the nominal fee or claim they didn’t smoke in the vehicle while both they and the vehicle reek of smoke.  There are lots of things Enterprise can do – they just choose not to, supposedly to keep their survey scores high.  A few charcoal filters and some other tricks we learned on Reddit at least made it bearable.  I offered to return it and just take one of our Mazda CX-5s, but my wife wanted the extra space for a project she was working on while I was driving.

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On the road, I was relieved to see the distance-to-empty slowly moving:  First up a bit, then down.  The ride was decent, not great but not bad.  The vibration that I noticed earlier, which I thought was just a tire-balance issue, would come and go.  I can’t quite figure that one out.  Since I’m a heavy user of cruise control, I’m constantly driving at a steady speed, so it’s not a case of vibration at certain speeds.  I was just happy when it disappeared for a while.

What was surprising was the gas mileage.  According to the EPA, the 4xe should get 24 City / 25 Highway, but I consistently saw over 25.  The trip computer optimistically showed 28 to 29 MPG, and I didn’t do the calculations, but range was consistently over 500 miles.  Unlike in some hybrids, Jeep didn’t shrink the gas tank significantly (19 gallons vs. 23). So, range is excellent with either model, but I was surprised at how I consistently beat the estimate of 456 highway miles.  I must have been doing something right.

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A curbside classic behind us in Marion, VA, where we stopped for lunch at The Wooden Pickle.

Of course, this wouldn’t be a Stellantis review without some kind of annoying bug.  In this case, it was the keyless ignition.  I had no trouble with the keyless entry, but when I pushed the ignition button, the message “Key fob not in vehicle” would appear.  I’d take the key fob out of my pocket, hold it against the ignition, and it would start.  My first thought was the key-fob battery, but the keyless entry worked fine, and I could lock and unlock the car from a block away.

However, the problem didn’t stop there.  If I started the Grand Cherokee before my wife was in the car, as soon as she would open the door – or even if she was in the car and closed the door after I started the car – it would flash “Key fob has left vehicle” with no way to get rid of the message until I turned it off and restarted.

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Another curbside classic in Marion, VA, near The Wooden Pickle.

Another peeve was how Uconnect handled text messages.  While my current fleet with that capability would overlay the top part of the active screen with the text message, Uconnect, while still putting the text on the top part of the screen, would completely black out everything else until you acknowledged the message.  Very annoying and borderline dangerous if you’re trying to navigate a tricky multi-off-ramp situation at the exact moment you receive a text while using navigation.  The built-in navigation, however, is excellent.

I set the brakes to maximum regeneration, which isn’t quite one-pedal driving, but does slow the car somewhat aggressively while still requiring the use of the overly-touchy brakes to fully stop.  In heavy traffic with frequent slowdowns, but not full stops, it’s nice not to switch back and forth between the accelerator and brake.  There’s also that satisfaction of knowing you’re charging the battery to boot.

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Unfortunately, none of our destinations had a convenient Level 2 charging station. So, I never had the opportunity to test the 4xe with a full charge.  It is telling that while our charging infrastructure is far larger than a decade ago, we still have a long way to go before I would feel comfortable taking an EV on a long trip to many destinations along I-81.

When I returned the Jeep the following Monday, the branch manager used it to drive me to work.  During our discussion about it, he mentioned that he hates the 4xe and can’t wait until the last one is gone from the fleet.  Apparently, they’re out of commission every couple of weeks for one repair or another; mainly battery-related issues.

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Which brings us back to Stellantis’ cancellation announcement.  First off, how did anybody who test-drove this vehicle pull the trigger?  It’s clearly a poorly engineered solution that feels like it was rushed to production to take advantage of the $7,500 tax credit.  While the Pacifica PHEV had been around much longer, it used the 3.6-liter V6 “Pentastar” engine and an e-CVT transmission which wouldn’t work in the Jeep’s longitudinal-engined, rear-drive-based layout.

With the 4xe commanding a $10,000 premium over a similarly trimmed Pentastar-equipped Grand Cherokee Limited 4WD, any profit Jeep may have made on the initial sales were more than likely lost in warranty claims and overall customer dissatisfaction.  Over at Edmunds, nearly half of the reviews for the 2024 model are of the one-star variety with only 14% of reviews achieving five stars.  Review titles include “Worst car to buy”, “Worst vehicle purchase ever”, and “Egads! Wonder why value is plummeting?”.  Other forums are about the same.  Some people love it while most hate it primarily due to quality issues and the poor engineering.

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According to the announcement, the cancellation was not because of reliability problems but because of shifting customer demand since the end of the federal incentive program.  They did say that additional standard hybrids (beyond the new Cherokee) and range-extender electric vehicles were still being planned.  At first, I thought it was odd that Stellantis would cancel their nascent PHEV program with any successors still at least several years away, but after living with the 4xe, I think it just wasn’t ready for prime time.

“Pulling the plug” was the right call.

 

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