Rental Review: 2027 Chrysler Pacifica Select – If It Ain’t Broke, Does Anybody Care?

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For 2027, Stellantis gave the Chrysler Pacifica, now in its tenth model year, a striking new front-end design and logo. They also canceled the plug-in hybrid and renamed the Voyager “Pacifica LX,” but that’s about it.  Is it enough, or is the Pacifica destined to be another one of those Stellantis models that just hangs around with no replacement until nobody wants it anymore?

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For this year’s end-of-summer trip, my wife insisted on Misquamicut Beach in Westerly, Rhode Island, where her family vacationed every year when she was growing up.  Misquamicut is not that far from our home in Connecticut, so I questioned the need to spend money on a rental minivan, but she successfully argued that all four of us and our stuff were never going to fit into either of our Mazda CX-5s.  Based on how the trunk looked after the van was packed, she was right.

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When we showed up at our local Enterprise, I was thrilled to receive a new 2027 Pacifica in low-end-but-still-well-equipped Select trim, especially since most of my rentals lately have been a couple of years old.  I was surprised that the van had already racked up over 12,000 miles since the 2027 models had only been on the market a few months at this point, but the fact that it had Florida plates was a clue.  It had a few scuffs and dings but was thankfully smoke free.

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I’ve always been a big fan of the Pacifica.  For years, it was a lovely respite from battered and bruised Grand Caravans that I almost always seemed to end up with.  I’m not sure why this is, but renters tend to treat the Pacifica better than they ever treated the Grand Caravan.  While many owners likely question the quality of Stellantis vehicles, my Pacifica rentals have always felt solid and never suffered any issues.  My black-on-black 2027 was no exception.

2027 Chrysler Pacifica LX
2027 Chrysler Pacifica LX or 2017 Chrysler Pacifica?

The Pacifica, though a very successful product, has had kind of a strange journey.  For 2020, the low-end trims were renamed Voyager, a name that harkens back to the original 1984 Plymouth Voyager minivan for Gen-Xers like myself and further back for those of previous generations. Its place in the lineup alternated between value proposition and fleet-only model – depending on the year – to replace the Grand Caravan.  The Pacifica was given updated front- and rear-end treatments for 2021 while the Voyager retained the older bodywork.  For 2027, the Voyager rejoins the Pacifica family as the “Pacifica LX” but does not receive the new front sheet metal.  Nor does it get the 2021 update.  In addition, the grille and tailgate still have the old Chrysler winged logo instead of the new high-tech version on upper trims, though, oddly, you will find it on the steering wheel of the LX.   Effectively, you can walk into a Chrysler dealer and drive out in a Pacifica that’s nearly identical to the ride of choice for the guys in the 2018 comedy Tag.

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My excitement quickly waned when I got behind the wheel.  Aside from the new front end, which has been giving reviewers and Reddit commenters a heavy Kia vibe, nothing else has changed.  The wheel itself is the same except for the new logo in the center, as is the dashboard, instrument panel, center display, shift knob, and infotainment system.  I’ve always found the Pacifica’s scalloped gauges with blue back-lighting rather attractive, but in a world of fully electronic instrument panels, I couldn’t help thinking that it’s now mostly wasted space.  Even more so since I ultimately set the center display to digital speedometer mode anyway.  The upside is that I was able to immediately make myself comfortable, pair my phone to the Uconnect system, and customize all my settings.

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All Pacificas are very well equipped.  The LX comes standard with a power liftgate, heated seats and steering wheel, wireless Apple CarPlay and Android Auto, keyless entry, automatic headlights, tri-zone climate control, power driver’s seat, speed-sensing cruise control, all the good safety features, and, my personal favorite, an automatic parking brake.  For the life of me, I’ll never understand why some people do not set the parking brake when putting a car in park.  My mother’s former significant other actually convinced her that setting the parking brake was bad and she should never do it – going as far as putting masking tape on the parking brake so she’d remember not to set it.  When I learned of this, I reminded her that we set the brake because it’s what my father taught us to do, and he was a lot smarter than the clown she was living with.

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The Select adds LED taillights and headlights with automatic high-beams, auto-dimming rear view mirror, power sliding doors, “acoustic” windshield with active noise cancellation for a quieter cabin, and a rear backup camera washer.  Limited and Pinnacle models add even more luxury features, and all-wheel drive models are available for those who need or desire it.

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Renting the Pacifica came in handy again after checking into our motel.  The Sandy Shore was chosen not only because of its beachfront location – the parking lot is actually on the sand – but it also offers as one of its room types the magical two-bedroom configuration with a queen bed in one room and two full-size beds in the other, ideal when your two children are different genders.  It also has a small kitchen and living room.

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Our 2-bedroom apartment at the Sandy Shore

Entering said apartment, however, was a bit of a letdown.  The Sandy Shore is old, as are most of the motels in Misquamicut.  While reasonably clean, it felt as old as it was and sparsely furnished.  Most alarmingly, the entire place was cooled by one small window air conditioner in the living room, which sat in a box that apparently once held a much larger air conditioner.  That living room itself was cool, but the two bedrooms, which also did not have ceiling fans, were not.

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While we stood there in relative shock, my wife said, “Let’s get back in the van and go to Walmart.”  A shopping spree ensued.  Along with the boogie boards, beach chairs, and other beach accoutrements that we brought from home and were still in the trunk, where they stayed during our stay, we also added two milk crates to store all our toiletries, a full-size beach umbrella, two 16-inch pedestal fans (figuring my daughter can use one or both, along with the milk crates, when she goes away to college next year), enough food for breakfast for the next three mornings, additional snacks, a four-pack of Puffs, and the latest publication of the Heartstopper series that my daughter snuck into the cart.  The Pacifica held it all with room to spare.  These additional items made our stay much more palatable.

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Upon checkout, now that we had more items than we came with, we were able to leverage the area under the floor of the middle row where the Stow ‘n Go seats are stored when hidden.  Even after we added a gluten-free coffee cake for our neighbors as a thank-you gift for watching our cats and additional pastries for ourselves from the Cooked Goose, where we stopped for breakfast on the way home, nobody felt jammed in and nothing broke on the drive.

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Even after 10 years, the Pacifica is still an exercise in how to design a proper minivan (and, as Chrysler’s sole model, it better be).  It’s both stylish and practical at the same time, capable of holding a massive 140.5 cubic feet of cargo with the rear seat and, thanks to Chrysler’s proprietary Stow ‘n Go, middle seats folded into the floor.  Thankfully, we didn’t need that much room.  Just storing the third row, easily accomplished by pulling fabric levers clearly labeled “1”,”2”, and “3”, allowed us to pack ourselves and all the trappings of a family of four for our five-day stay.

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The ride and handling are above average for a minivan, but the 287-horsepower, 3.6-liter V-6 and 9-speed automatic combo are either not as smooth as they once were, or standards are much higher than they were 10 years ago.  The engine sounded rather gruff and the transmission frequently suffered from harsh shifts.  Maybe as I get further away from the memories of the loud, rough-riding, harsh shifting Grand Caravan, the Pacifica just doesn’t feel as refined anymore.

2026 Toyota Sienna

While you can’t go wrong with any of the minivan choices today, I still like the Pacifica the best.  The Toyota Sienna, with its solid reliability and proven hybrid powertrain, is the efficiency play with prices very similar to the Pacifica.  However, you’ll likely pay a lot closer to MSRP for the Toyota and the company has made some very questionable styling decisions lately and the Sienna is no exception.

2026 Kia Carnival

The Kia Carnival offers an optional hybrid powertrain – though less traditional with a turbocharged engine and conventional six-speed automatic – but to my eyes it suffers from the “I’m trying really hard to look like an SUV” syndrome that ultimately satisfies neither minivan nor SUV buyers.

2026 Honda Odyssey

The Honda Odyssey is nearly as old as the Pacifica, and I’ve personally never cared for the C-pillar dip nor the floating roof line at the D-pillar.  It starts about $1,000 higher than the Pacifica and Sienna, and, again, you’ll likely find yourself paying a lot closer to retail.

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However, all these vans are newer than the Pacifica, and will likely see significant updates or redesigns before the Pacifica does if this is all we get for the next five years. In addition, their buyers are primarily consumers.  While roughly one out of every three minivan sales are Pacificas, it is believed that up to 40% of those sales are to fleets (Chrysler does not break out fleet versus private sales). The manager of my local Enterprise did say he had three Carnivals and an Odyssey, which came as a surprise, but the majority of his minivan fleet are Pacificas.

Will a new front end and badge be enough to sustain the Pacifica for many more years after this first ten and, with it, the Chrysler brand?  Many people alive today still remember when manufacturers updated sheet metal yearly.  There are new Chrysler models on the horizon, but there’s no guarantee that any of these will sustain the brand if Stellantis cedes its dominance in minivans.

 

Related Reading:

Curbside Review: 2020 Chrysler Pacifica Hybrid Limited – Plug It In, Plug It In…

Curbside Curmudgeon Rental Car Review: 2021 Chrysler Pacifica: A Mini(?) Van For the Masses? Or Let’s Just Try to Get Along

CC Newsstand: Chrysler To Revive Voyager Nameplate In North America For 2020