Repair Journal: 2007/2009 Toyota Highlander Hybrids and Keeping It Local With the Global Supply Chain

Front end of a black 2009 Toyota Highlander with its hood up

Recently, while performing my latest automotive fix-it task I had the opportunity to experience some of the miracles of modern life. Then later, I encountered somewhat the polar opposite of that first experience.

Both things happened within the same week.

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This story starts with an addition — which is really intended to be a replacement — to the home fleet. I’ve likely mentioned that one of the vehicles over here is a 2007 Toyota Highlander Hybrid Limited. That’s the gold one in the photo above.

The 2007 Highlander has served us well over the past 18 years. It’s my wife’s daily driver and was purchased new for what has always seemed to me to be an obscene amount of money. It was, and continues to be, the most expensive vehicle we’ve ever purchased. No-doubt we paid more for it than we should have, but it was one of those decisions made while a 9 year old and a 6 year old were seriously melting down in a parking lot. The Chrysler Town & Country AWD minivan (the second most expensive car I had ever purchased) which had been their daily (many many times daily) transport had recently broken faith with its main driver by starting to make disturbing noises from its transmission (etc.).

Perhaps many of you have had young children and have made very similar decisions under similar circumstances.

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Ours used to look just like that, and would still if we drove it to California and didn’t manage to hit anything, repeatedly somehow, with all four corners of the car along the way.

Spending that much money on a vehicle, we were darn well going to get our money’s worth out of it; and that is in fact what happened. The 2007 currently sits with about 250,000 on the clock and I’m pretty confident that if I were to go out there right now it would start up (assuming I attached jumper cables because one of its persistent problems over 250K miles is that its tiny little 12V motorcycle battery regularly goes completely flat). Once started, I’ll bet I could drive it another 30,000 miles.  Actually, that would be nice, since I replaced the rear brakes about 500 miles before I parked it and really would have liked to get some value out of that particular work.

But that’s not going to be since the 2007 has fallen from grace/broken faith due to the one thing that I cannot readily address. Rust.  (Have you heard? It never sleeps.) Mind you, not “terminal” rust quite yet (although I know enough to know that would be the case in another 3 or 4 years), but that kind of bubbling stuff around the wheel arches and on the dog-legs of the front fenders.

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What one finds when forcibly removing the piece of plastic cladding — containing 18 years worth of dirt — that covers the lower portion of the front fender.

Ok, you’re saying — since I know that many of “you” are much like me — just replace the fender! Uh huh. Sure enough, I currently have in my basement a replacement fender sourced from a local junk yard in just the right color. Nevertheless, in order to attach that, I have to remove the front bumper, and due to a multitude of broken tabs, that front bumper is barely holding on. Nope, 2007 also needs a new front bumper cover…and these are nearly impossible to find for an 18 year old vehicle unless I want to buy a new cover, and then get that painted, and well, that minty $25 fender (what can I say, I got a good deal) now is part of a $400+ job.

Without spending more time with this tale of woe and intrigue, I’ll just get to the chase and say that the powers that be over here decided that an 18 year old vehicle that has “rust”, and has thus fallen from grace, is done.

Plus, the inner wheel well liners (that are all tied up to that bumper cover thing) periodically fall down and get kind of ground up by the front wheels while making a loud scraping noise (that’s the clincher). Nothing, by the way he says, that simply removing the wheel well liners wouldn’t solve.

Yes, perhaps you’ve been there too.

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Isn’t it SHINY? This is from my “go look at the used car” inspection trip. Perhaps “shiny” is taking too much importance here, but given what I was used to…

What better to replace a beloved 2007 Highlander Hybrid with 250K miles on it than a newer generation 2009 Highlander Hybrid without rust (yet) and only 125K on the clock? I should note that these Highlander (and I also think Camry) Hybrids apparently routinely rack up 300K miles and retain value on the (very) used car market. Not quite Volvo 240 league, but approaching that.

I’ll re-post once the “new” Highlander catches up with my Volvo’s 305K. I swear that the 2007 would have equaled the Volvo if not for all of the broken interlocking plastic bits — which are practically more of an issue than rusting metal. But we’re getting ahead of ourselves.

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The 2009 Highlander Hybrid Limited I found to replace the 2007 Highlander Hybrid Limited is a well-preserved car.  All of its plastic bits were intact (note “were”…more on that in a moment) and whoever owned it prior to me apparently decided to periodically clean it and did not choose to breed weasels in the interior.

One should not expect a 16 year old vehicle with 125,000 miles to be entirely free of “issues”, and I had no problem knowing that the 2009 Highlander had suffered a minor accident at some point in its past. Everything was straight enough. (But the more astute among you may argue. Keep reading.) It seemed as if the front bumper cover may have been replaced at some point along with maybe a front right fender and a headlight. That headlight is the one in the top left of the collage above, and upon arriving in my driveway it clearly had moisture in the housing. This became more obvious in the increasingly cool mornings of Fall. An even closer inspection showed that while the left headlight unit was clearly OEM Toyota, the fogged right was aftermarket.

Not that there’s anything wrong with that, except when there is.

Online, I learned that while a genuine Toyota fixture would be around $280, aftermarket ones could be purchased in pairs for as low as $100. Better aftermarket ones run around $100 each. At this point in our collective economic reality, there’s virtually no end to what has been reproduced in endless variations for the most common vehicles (etc.) in our households. For those interested in fixing things on their own, this bounty of resources is as close to you right now as this CC article is at your fingertips.

Naturally, I decided to go with the really cheap ones, figuring that if they didn’t work, all this would cost me is the time to reinstall ones that did work (after returning the non-functional cheapo ones). But if they did work, great. And if they last at least a couple of years before leaking, that’s fine. I’ll either have gotten rid of the car by then (riiiiiiight) or will have in the meanwhile kept more of my limited amount of money working for me versus some vendor and thereby still ready for me to spend on another set of Highlander headlights if necessary.

This is the cheapskate’s logic, and economically it generally works out for me so long as I don’t value my time in the way that society encourages us to do nowadays (which is all about conserving time so as to have more of it within which to spend money on someone else’s potentially harebrained idea, but I digress). And really, for me what’s a better use of my time than taking apart one of my cars, something that’s on my short list of preferred activities.

Thus, upon availing myself of the global supply chain that reaches that piece of pavement in front of my garage and ordering up my $100 pair of replacement lights — the left side was just sand blasted from 16 years of driving, so I might as well replace that too instead of what I have determined through experience to be an entirely unfulfilling half day spent “refinishing” the plastic lens — I popped them on the 2009 Highlander. At most this is a 60 minute job. Half of that time is spent destroying the dozens of little, brittle, plastic fasteners that hold the front of the vehicle together.

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Just to be clear, all I’m talking about are headlight housings. The bulbs and fixtures carry over from one set of fixtures to another.

This was looking like $100 well spent until it came time to adjust the misaligned right side unit. No amount of cranking on what seemed to be the adjuster (the thing circled in red, above) resulted in any actual adjusting. The thing circled in green, above, was immobile. It was just a grey knob bolted uselessly onto the fixture. The adjusting mechanism was attached (red circle) to a location that on the OEM fixture has no adjuster. Bottom line, this thing was put together entirely wrong and there was no way to adjust the light. The left side light seemed to be aimed properly, so the fact that it too cannot be adjusted (recall that I bought two of these things) was functionally inconsequential.

What to do? Particularly when you’ve procrastinated on a job long enough that you’ve missed the return window on the product? Well, you write a bad product review, suck it up, and shell out $100 for one of the “better” aftermarket units to replace the unusable right side unit. That would be all that happened except that I somehow managed to cross paths with what turned out to be an incredibly honest maker of poorly manufactured aftermarket parts. After a day of back and forth with some very polite folks on the other side of the planet (their work day was ending each day when I woke up) I received a full refund on the bad units, and got to keep both fixtures. Which is fine because the left side works for me despite it being un-adjustable. So I have now spent $100 on one that works, and have another that serves its purpose for free (I did offer to pay for it, but was turned down).

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I’ll note that I’ve now gotten the Highlander headlight replacement job down to about 15 minutes a side. Which would be the rather boring end of our story except…

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Through the course of this fix-it adventure, that thing circled in red was found to be cracked. It was a Toyota OEM part — so clearly whatever accident the car was in had left the piece in good enough shape to be re-used — but my wrenching on it (removing a nasty rusted bolt) had finally exposed its weakness, and this hunk of plastic needed to be replaced.

I know this, because the equivalent piece on the 2007 Highlander gave up the ghost some time ago after regular administration of the Camry dent.

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I cared enough to use a properly color-coordinated zip tie. No sketchy black or white ties here!

When you don’t have that hunk of plastic (aka Toyota 52145A or 52146A) — either because you didn’t think to order it or because frankly after a while there’s just not enough left under there to attach it to — you wind up up resorting to more creative solutions. Such was/is the case with the 2007 Highlander.

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Good as new…..Not. But in this case it does prevent the whole bumper cover falling (all the way) off upon a sudden stop.

That’ll fix it, but obviously this level of repair wouldn’t do for the shiny “new” 2009. At least not for a few more years. So I dipped back once again into the global supply chain’s vast river of flotsam and jetsam, and quickly found what I needed for a proper fix.

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Toyota wants about $35 for this thing, but fortunately other people even further on the other side of the planet will sell me one for $10. It would be delivered — if I ordered before 2pm — by the following day.

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So here it is. Which I think is pretty amazing. Amazing that someone roughly 7,000 miles from me is able to realize economic gain by printing one of the literally hundreds of different pieces of plastic that compose a 2009 Toyota Highlander and then place enough of these things in the supply chain such that it can be delivered to me overnight (meaning that in fact, it was sitting in a warehouse probably all of 10 miles from me in the greater Boston area).

We used to think that flying cars and food made out of Edward G. Robinson’s surrendered husk would be the fabulous science fiction stuff of our future. No, as it turns out, I believe we might actually be living somewhere even better — a future where home auto repair can be facilitated by the overnight delivery of nearly any arcane part directly to your doorstep. I realize that this arrangement has some serious downsides (don’t get me started about whether the environmental impact of all of this may portend for a potential need to call out the scoops), but if the upside allows me to have functional headlights and a bumper that doesn’t fall off, well, that’s something useful.

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But wait! That’s not all. For another $10 ($9.92, actually) I could get 240 of the little plastic clippy-button things, that hold on at least most of the giant pieces of plastic on the Highlander’s front end. Oh, and another set of plastic “bone” tools thrown in for free.

Just like 10mm sockets, you can never have too many bone tools (aka, panel removal tools).

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I didn’t count to see if I actually received 240 of these things when they washed up on my front stoop, but it doesn’t matter since ultimately they will be added to the other several hundred of these that I have from a previous order. The issue of course is that of the 10 different styles of these things that come in the assortment, I probably only need one or two styles. I could buy just the right kind from Toyota (yeah, sure) and if I got 10, it would cost about 4 times what I paid for the box of 240. Surely there will be some use for these things some day.

My son has already called dibs on about a dozen to hold on the under-engine shield and the plastic wheel well liners (and the front bumper and grill) on the Honda Fit that he drives.

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What remains may join the 113 tubing connectors I have, after having used the two that I actually needed for a rodent-related repair on the Volvo.

In this case, since no one (in particular, no one of the rodent persuasion) is going to stop making rodents any time soon, there will be many more chewed pieces of tubing in the future. I’ll get through these things eventually. If I ever run out, there’s a seemingly endless supply already headed my direction from 7000 miles away.

The plastic clippy-button things, tubing connectors, butt connectors, spade terminals, sheet rock anchors, and the like can join their kindred devices that I keep in their own backwater pool on the vast river of repair things.

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That’s right, the live tank of fastener goodness…in this case, the cardboard box of screws and bolts and stuff.

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She’s fine. She just sleeps like that.

This behavior of course might be expected of someone who keeps a copy of this storied publication on his coffee table.

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And who has maintained this washer and dryer longer than any of the cars in the house. (They too have their own Curbside post.)

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And practices the somewhat arcane craft of growing and canning vegetables.

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But not the craft of knitting for dogs. Although one of my dogs is of the type that produces sufficient “wool” that some people gather it and then proceed to use it to knit clothing. For humans, not dogs; because that might be kind of distressing to whatever poor dog is made to wear a dog-hair coat.

I have drawn the line at knitting dog hair sweaters. At least for now.

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This brings me to that second fix-it related experience I mentioned when our story first started. Yes, if you’ve stuck with me this long, this is now “our” story. You deserve the shared ownership.

It turns out that fixing things has become something of a craft as well, or a cottage industry. Within the sustainability community, the repair cafe is growing in popularity and taking hold in many areas. Perhaps it’s mostly taking hold among people who do things like keep boxes of old fasteners and can their own vegetables…you know, the people who would have a copy of the Whole Earth Catalog on their coffee table…but taking hold it is.

So when one of these things was organized near me, I jumped at the opportunity to volunteer and participate. My participation included spending time figuring out just what to pack into the toolbox for that day. Mind you, I have about a dozen tool boxes — many of them brought home from the dump where they have been cast off as “what the heck are we going to do with this useless crap in Grandpa’s garage??” by next of kin. I can put together a specialized collection of tools to carry to whatever the occasion may be. In this case, I knew little more what to anticipate than what was posted on that sign in the photo above. I figured that people could show up with anything needing fixing from a pressure washer to an antique music box.

Both of those things actually did show up.

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The key therefore to proper tool selection is to have tools that have the widest range of possible uses. For example, the burned valve from my 1971 Buick (the only physical part of that vehicle I still have) could be handy. Countless things have been “adjusted” and pounded into and out of shape over the years with this unlikely “tool” plus a hammer.  The Buick pounder goes most anywhere one of my toolboxes go.


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November’s Repair Cafe was a blast.  There were about 15 of us repair volunteers.  Men and women. Most of us were of the white/gray/transparent hair generation, if you get my drift. Over the course of the morning’s event, my personal fix-it tally was three lamps, a battery-operated clock, a shop vac, some kind of garden sprayer thing, and that aforementioned music box. I never needed to use the Buick valve, but the screw drivers, vise grips, and wire clippers saw good use.

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Most of the electrical appliance fixing was related to things such as replacing plugs and cords and applying some lubricant.

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The guy next to me ended up spending all day fixing this lady’s home-made (!) 3D printer.  He “offered” to let me help and I politely declined. It’s not that I couldn’t do it (the issue seemed to be one of x-y-z axis adjustment and out of date drivers) but I was happy to spend the day with stuff that didn’t require any amount of messing with a laptop. That is other than to look up the part for the guy with the broken shop vac; although I should note that I did get him back to vacuuming at least temporarily with some bits from the big box of fasteners (pictured above) that came to the event with me.

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As with most of these repairs, this fix will likely last longer than he’ll want to have that shop vac.

Alright, doing something like fixing someone’s floor lamp is not exactly Repair Hall of Fame material (no, there’s not one, but there should be), but it keeps stuff out of the waste stream and takes perfectly serviceable devices and allows them to continue to serve their intended purpose.

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Even an ugly lamp is someone’s lamp and there’s no real reason why it can’t continue to go on lamping with a bit of new wiring and maybe a switch that was floating around in the bottom of my toolbox. Drawing down the plastic supply in China doesn’t feel quite as bad when I am able to use my know-how to keep someone in my community happy largely with stuff that is already sitting around.

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Interestingly enough, the JDM name for the Highlander is the “Toyota Kluger” (トヨタ・クルーガー). Having applied more than one kludge to my Highlander(s), I concur.

To wit, it turns out that the now-replaced 2007 Highlander still has a functional afterlife. It’s headed, zip ties and all, to the community college EV training program I work with. There it will provide a couple of semesters of kids with hands-on practice doing things like safely removing and disassembling the battery pack, understanding an EV’s CVT, traction motor diagnosis, etc.. Should they choose to drive it around, they could do that too; but they may need a few more zip ties for that.

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And the “new” Highlander, it’s loving its latest donations from the supply chain. I will note though that I’m thinking that I probably have a screw in the cardboard box of fasteners that will fit where I’m about to take out that kind of rusty one inside of the wheel well. Who needs Toyota 75392-42030 when there’s a perfectly good candidate in the live tank of fasteners?